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have 5g ohone but cant contect to the network

seany_y
Level 1: Joiner
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have new 5g phone however cant connect it to the o2 network on 5g only 4g?

 

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madasaf1sh
Level 53: Renowned
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@seany_y 

 

Does your local area have 5G ? 

Also do you have a 5G sim card, if not then you will need to all customer services on 202 from your o2 phone to request one.

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 53: Renowned
  • 3381 Posts
  • 24 Topics
  • 738 Solutions
Registered:

@seany_y 

 

Does your local area have 5G ? 

Also do you have a 5G sim card, if not then you will need to all customer services on 202 from your o2 phone to request one.

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 2
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