have 5g ohone but cant contect to the network

[seany_y]

have new 5g phone however cant connect it to the o2 network on 5g only 4g?

[madasaf1sh · Accepted solution]

@seany_y 

Does your local area have 5G ? 

Also do you have a 5G sim card, if not then you will need to all customer services on 202 from your o2 phone to request one.