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getting my phone repaired

DH83
Level 1: Joiner
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I have a cracked screen - glass and LCD - making the phone currently unusable. Can I get it repaired through o2 ? I am not sure if I have insurance. If not, can I still get it repaired regardless ? Thankyou, Duncan 

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MI5
Level 94: Supreme
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@DH83 

You can send it in to O2 for a quote if there's no insurance on it https://www.o2.co.uk/help/device-and-sim-support/device-repairs

Check home contents and bank accounts for insurance too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120659 Posts
  • 605 Topics
  • 18147 Solutions
Registered:

@DH83 

You can send it in to O2 for a quote if there's no insurance on it https://www.o2.co.uk/help/device-and-sim-support/device-repairs

Check home contents and bank accounts for insurance too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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