on 12-12-2020 16:05
I was trying to add my extra i got with my new phone (disney+) and it wont allow me for some reason could you help please
on 12-12-2020 16:30
on 12-12-2020 16:31
Some help here @mattbird215
Guide: Adding and removing O2 Extras
If you still have difficulty
You need to call customer service
Advice from an O2 Guru to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Choose the fraud option if necessary
Other numbers to try here
on 12-12-2020 16:41
on 12-12-2020 16:41
There seems to be a problem adding extras at the moment so best to call O2
on 12-12-2020 17:39
on 12-12-2020 17:39
on 12-12-2020 17:47
on 12-12-2020 17:47
@O2Georgina has reported it and O2 are working on a fix apparently.
on 12-12-2020 18:45
on 12-12-2020 18:45
@MI5 wrote:@O2Georgina has reported it and O2 are working on a fix apparently.
So won't take long then....
on 12-12-2020 18:56
on 12-12-2020 18:56
How difficult can it be