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free screen replacement with qualifying purchase

Patrycja1
Level 1: Joiner
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Hi, 

 

I am asking regarding the ‘free insurance’ as set out in the terms and condition of O2 for free screen replacement. Can you tell me how to participate in this reward? 

thanks 

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TallTrees
Level 49: Rootin' Tootin' 
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Hi there @Patrycja1 

You will need to contact O2 to process a claim (if you have got insurance)

They are on Social Media here:

If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
Facebook, Twitter and Instagram

 



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
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@Patrycja1 

Is this a current offer?

I had this reward about 2 years ago with a contract but I've not seen it advertised recently.

If you have it, it will show as a bolt on in your MyO2.

If you do and you wish to claim, you call customer services and they will arrange to replace your device with a refurbished one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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