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faulty apple airpods

monicac
Level 1: Joiner
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i recently bought apple airpods, i’ve used them a handful of times and today after not even a week of having them one has went crackly and won’t work?? am i right to say this is faulty and if so how do i get it replaced?

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MI5
Level 94: Supreme
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@monicac 

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122251 Posts
  • 609 Topics
  • 18982 Solutions
Registered:

@monicac 

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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