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each touch of a screen brings up a voice description of the action but only action on double-click

MrFish
Level 1: Joiner
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Dear all,

My wife's NOKIA 1020 has started a new irritating feature, voice description of each touch of the screen (not for the first time either, last fixed in a shop but we did not write down how the 2nd technician fixed it, the first could not). It also means that functionality is lost, often toggling between screens without actions happening - only stopped by switching on and off.

She is unable to make calls because keyboard is not accessible.

Physiologically possibly suggestions please.

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MI5
Level 94: Supreme
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@MrFish 

Look in accessibility options in the settings.

Voice feedback or other such description will be turned on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120724 Posts
  • 605 Topics
  • 18184 Solutions
Registered:

@MrFish 

Look in accessibility options in the settings.

Voice feedback or other such description will be turned on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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