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carol19
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on ‎17-07-2020 13:38

on ‎17-07-2020 13:38

Hi i havea galaxy j3   and i cannot figure out how to stop it auto deleting my e mails from my saved folders 

thanks 

carol 

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MI5
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on ‎17-07-2020 13:44

on ‎17-07-2020 13:44

@carol19 

It won't automatically delete them unless you do it online?

Anything you do on another email client or online will be replicated on your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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carol19
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on ‎17-07-2020 13:51

on ‎17-07-2020 13:51

when i save an e mail into a folder a few days later it is deleted - i do all my e mail on my phone 

cant find where i can turn an auto archive off - very annoying 

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Bambino
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on ‎17-07-2020 14:27

on ‎17-07-2020 14:27

@carol19 If Outlook is your email client take a look here: 

https://www.extendoffice.com/documents/outlook/1679-outlook-cancel-turn-off-auto-archive.html

I DO NOT WORK FOR O2



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