on 24-11-2021 11:35
One of my contacts can't ring me. When they try they get a message saying number not recognised. They are able to send me an i message tho . We are both with O2
on 24-11-2021 11:42
Have you checked your blocked caller list?
on 24-11-2021 11:53
Chances are they are using the apple ID info to call and not your current number.
So they may have an old number.
I message works by using apple ID so isn't affected by number changes.
Check your registered number on your Apple ID (or theirs)
on 24-11-2021 12:42
Contact rings from contact list. My number hasn't changed for years. Def not blocked either
on 24-11-2021 12:42
on 24-11-2021 12:42
Def not blocked
on 26-11-2021 13:09
Unfortunately this issue is still the same
on 26-11-2021 13:43
on 26-11-2021 13:43
Does it work if they dial the number manually @JB1930 ?
Can you get them to delete you as a contact and try it?
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Link to our guide on how to contact them can be found here