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cant seem to connect mobile hotspot to my laptop

AlanQ
Level 1: Joiner
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set up phone but wont connect with laptop

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pgn
Level 74: Whizz kid
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Hi @AlanQ - sounds like you may have already been through the steps suggested here: 

https://www.o2.co.uk/help/digital-services/personal-hotspot

 

You don't say what type of phone you have, but here are some tips for Apple iPhone:

Apple: https://support.apple.com/en-gb/HT204023

 

Come back if it's a different phone - it's usually easy enough on Android, if the phone is working as it hould.

 

Keep an eye on your data usage in your MyO2 if you use tethering/mobile hotspot frequently.

Good luck!

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pgn
Level 74: Whizz kid
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Hi @AlanQ - sounds like you may have already been through the steps suggested here: 

https://www.o2.co.uk/help/digital-services/personal-hotspot

 

You don't say what type of phone you have, but here are some tips for Apple iPhone:

Apple: https://support.apple.com/en-gb/HT204023

 

Come back if it's a different phone - it's usually easy enough on Android, if the phone is working as it hould.

 

Keep an eye on your data usage in your MyO2 if you use tethering/mobile hotspot frequently.

Good luck!

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MI5
Level 94: Supreme
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@AlanQ 

Also check the network connection on your laptop is not set to metered. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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