Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
All I want is to be able to log into the App, it should be straightforward I’ve been able to do it in the past
I'm trying to update the names of the users inside my business account and it says when I log in there should be 2 options, Bill Analyser and My Account, and that it's possible by clicking My Account. But I can only see Bill Analyser. Why can't I see...
Hi. My post code is Sk177td, the reception is still very poor. I am paying for a service for which I am not receiving!!! Please address soonest, I have complained before, nothing is getting done with any urgency. If you don't at least compensate me f...
I bought an Apple Watch u2 from o2 and the data plan, never received a QR code been 7days, rang o2 today and they said I had to swap my card sim in my phone to an eSIM now to make the watch work on cellular, now I can’t even make it receive calls on ...
I will give this one more go before I cancel the number. I can't get any sense out of the 'online help, virtual assistant, speak to advisor' nonsense.... I had a galaxy watch 6 bought for me at Christmas - not from O2. It is linked to my phone as usu...
Hello I done a order on line last night can u tell me when it will be processed please
I can’t access my o2 account. I have tried with my email address and password. Have then changed my password and tried again but not working
Hi. Please could you help? I am desperate now and not sure who else to contact. I’ve decided to migrate from PAYG to Pay monthly plan and on Saturday (20/01/24) I went to O2 store. I’ve chose the new eSIM Pay monthly plan and they’ve provided me with...
Bar still in place 15 hours after conversion with o2. Need lifting ASAP
There has been no signal in frizington area Ca263sh for 2 days now, am not happy am paying for a phone on contract that I can’t use, unless using Wi-Fi. Please could you email carsonfen1**Personal info**when the problem is going to be solved pleaseki...
