Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
i moved from virgin media too2 a matter of months ago, still can't access the app or online when i log in it's saying i have no products with o2 when i currently had a contract and a disney plus add on but i'm unable to check any of this how can i ac...
I am currently in Tenerife but I am able to get internet access unless I am connected to the hotel WiFi. Can you help please
Hi,A few months ago I was transferred from Virgin to O2. I registered & signed in to MyO2. More recently I have not been able to access MyO2. If I try the App it says there is a problem and I should wait 48 hours or contact support. If I try the webs...
I can access my app on my laptop but my mobile does not accept the same log in name and password - why and what can I do to correct it pleaseThank you
I can access my account on my laptop but not on my mobile using the same information - why? How can I fix it thank you
On Monday, I moved from Smarty to O2. The number seemed to have ported through fine today (Wednesday) but it’s left me with no 3G, no 4G or no internet. I have an iPhone, so the top left still had ‘O2-UK’ on it but now it has ‘no service’ but, I mana...
I had an iphone with an O2 contract. That contract has ended and I now have a new phone and contract with O2. How can I tell if my old phone is unblocked - I don't have another network's sim card
My phone doesn’t allow me to call 111. The problem started a few months ago. It was fine before. Now when I try to call it goes straight to “call ended”, doesn’t even ring. I have stage 4 cancer and often need to phone 111 and it’s worrying me that i...
how to get pac number without service from O2
Hi So my mom's Moto E20 is flashing red and just need advice on what it is and how to stop it. It started last night was the first time she spotted it and I thought maybe Los battery but she had over 50% left so don't think it's that. I took photos t...
