Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Unable to make/receive phone calls or texts. No billing issues.
Last week I could log into app this week it doesn’t recognise details re set password and still doesn’t . Logged into website says there is nothing linked so I try to link number and its says it is already registered
I'm abroad and can't log in. I've had a text saying I've used half my data, but my data is switched off, so not possible.
Hi, since my number was moved from Virgin to O2, I have been receiving a large amount of calls from various numbers, trying to get access to my account details. Today I also received an email from news@o2-email.co.uk claiming there’s an issue with my...
I am unable to long into my o2 app.I am also having issues with upgrading my phone early because “there are changes” on my account - I have not made any changes… I have been having issues with my o2 account for the last few years, and it’s to they po...
My new apple 15 pro max frozen I can not reboot or switch off
4G speeds drastically slow. Dropped from 40 to 60 Meg to less than 5 Meg all day. It is unworkable as a main Internet provider. Are there known issues/reasons for this?
Hi, I am on a new pay monthly contract for almost a month. I ported in my number from the previous network in the second week of Jan. Since then I am not able to receive any text messages. O2 asked 10 business days for the backend team to fix the iss...
We have noticed that many customers are experiencing difficulties accessing our website, www.leaforganics.co.uk due to age verification requirements imposed by your network.We seek your assistance in confirming the website does not include any adult ...
Changing account name and date of birth.
