Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I’m having trouble using buttons on the right hand side of my screen, any buttons on that side can’t be pressed, I can take lots and lots of attempts at pressing the letter P or touching the crosses to close something
Need to sort bill but my number is not working or recognised. Spent lots of hours trying to ring gets cut off every time.
Since Thursday last week I have been unable to make outgoing calls from my mobile, I have paid my bill. everytime I try to call O2 I get told they can not access my account t details due to a migration platform this is so frustrating I can not use my...
Ever since i brought a smart watch and connected to my phone it has taken all my unlimited data calls and messages and mobile number so for the last few months ive had to top data up on phone to use it and its been costing me over £130 a month
Hi, For 2 months now I can't access my bills to download them for my records. Can you please provide January and February's bills and fix the access problem? Thanks
I haven’t changed anything about my £10 rolling plan, which I am happy with, yet I got a text this morning saying “O2: Just to let you know, we have cancelled your recurring payment for your £10 Rolling plan. Your current Rolling plan will end on 19/...
All my incoming calls all no caller id I have followed advice from o2 and apple I believe there is a problem from o2s side. If anyone has a solution please let me know thanks regards
Hi all.... I need to monitor my household data usage through our 4g data sim/router to stay within O2's fair usage policy limit .... so I check regularly and level of use so far in the month determines whether my boys can download games, stream TV, u...
I wonder if anyone has had a similar issue and can offer some advice? I have a Galaxy Z fold 3 and the standard internal screen cover coming off happened to the phone. It got so bad it was coming off completely. The outer screen then started playing ...
I've just ordered a samsung galaxy 6 and O2 have assigned my mobile number to the watch, so now my phone is useless. How do I sort it out?
