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Resolved! Reactivating SIM PAYG

Hi there - I have a PAYG SIM in a mobile that I only use for business banking so no calls are made or received from it, only authentication codes sent to it. My service has deactivated I'm guessing because of inactivity so wondering if I can reactiva...

RF121 by • Level 1: Joiner
  • 837 Views
  • 2 replies
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Resolved! Defence discount

I vae a defence discount card, upgraded phone and followed instructions to apply code. It asks for works email or payslip. I am a vetran and retired how do I apply the discount

Gb1963 by • Level 1: Joiner
  • 630 Views
  • 1 replies
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Apple Watch data

Very long story short. Inadvertently had 2 data packages in Apple Watch. Cancelled one. Since then data hasn’t worked. Phone says o2 are adding it. Watch says no sim and no connection. have now spent over 10hrs on chat and calls, been sent to o2 shop...

Chrisw24 by • Level 1: Joiner
  • 890 Views
  • 3 replies
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Resolved! Cancelling Disney Plus on Extras

I would like to cancel my Disney Plus through the O2 extras but can’t find out how to do this easily in My O2

Julie1942 by • Level 1: Joiner
  • 20721 Views
  • 6 replies
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Prompted for SIM network PUK

My Samsung S7 battery is failing to charge, so I have ordered a replacement smartphone on-line.It is a reconditioned Samsung S8. I inserted my O2 SIM and I get the message: SIM network PIN blocked Enter SIM network PUK I spent nearly on hour on phone...

Dannyb0y7 by • Level 1: Joiner
  • 1200 Views
  • 7 replies
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Resolved! uSwitch to esim. Phone not working now

After watching the Martin Lewis show tonight where he highlighted many were still paying contract monthly charges after contract ends but could switch to much cheaper sim only deal with more data etc I went onto uSwitch and staying with my provider (...

Resolved! ZFold phone with Samsung ultra watch

Hi I've just purchased a new Samsung ultra watch to go with my phone .It comes with its own number as I chose the " not now " option as was recommended when buying .I've looked around and Google searched how to pair it with my existing number so that...

Jaijai by • Level 1: Joiner
  • 698 Views
  • 2 replies
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Not getting some two factor texts

Hi, I need some help, I’ve moved from EE to O2 on Monday but since then I can’t receive most two factor texts, all other normal text messages work fine, phone calls work fine, iMessage works fine. The odd thing is some two factors work, so Amazon wor...

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