Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have two issues with my phone: 1) Inbound callers cannot hear me at all 2) I cannot use my camera as I get a message saying: 'security policy prevents use of camera' This is very frustrating as my phone is now practically useless. Any suggestions t...
Moved to O2 from Lycamobile, so now unable to receive any calls or texts. customer service was horrible, I phoned many times, so they asked me to come from pay as you go to pay monthly and promised to fix it, unfortunately, two weeks have gone by, an...
Hi. I am trying to upgrade the second phone on my account number ***********, however this number is not showing on my o2 app [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
I need to change name and date of birth on account.
Don't no if this goes here I'm having troubles with my touch screen on pixel 7 pro any help much appreciated thank you
Hi I have a phone that I want to recycle but the online tool doesnt seem to work. It takes me to the q&a section but no questions are displayed. Can I kindly make my recycle order via tech support? thank youivana
I have a Nighthawk M5 router. I did a factory reset that wiped out all the APN listings for UK carriers. I have a data only SIM monthly contract with O2.Is there a definitive APN setting for this device?Currently I'm using the same setting as on my i...
I live in the UK. Before leaving for HK, I tried to enable roaming by texting "TRAVEL" to 23336. When that didn't work, I spoke to someone from O2 support to enable the £6 per day roaming. I got a text message confirmation that this has been successf...
My phone was stolen so called O2 (from friends device) and they placed bars on sim and handset. Got new phone and new SIM but with old number. Got sim activated in o2 store. They told me to ring o2 to get bars lifted. When I called O2 they said the p...
