Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi everyone, I hope someone can help please?I've just ported my number over from ee but I had been using the temporary number that came with the SIM card which was linked to my apple I'd, messenger etc. Now my old number has been ported over the temp...
Network issues again for over two weeks ,its not my phone or sim and my wifes also having the same issues with 02
Hi I am wondering if anyone can help. I recently joined O2 and my signal is abysmal, I don't have any in my house, place of work, or university despite everything saying the network is OK. I have reset my network connections and nothing, I am at my w...
Ported number but no data. Calls and Wi-Fi work
I am being charged for premium texts that I am not making they come in as messages and I delete but still get charged why
I keep loosing signal to the point I can't use my phone for calls or txt. The Internet also will not work and I have tried everything suggested but still have issues. Only time i can use it is when I'm connected to a WiFi source. It's been like this ...
I already had a direct debit set up, but last week O2 set up another direct debit without cancelling the other direct debit and did not notify me of why they were setting up another direct debit.
I have a problem since porting networks from EE to o2 I am not able to receive one time passcodes - I have been told I needed a network refresh and that the account was setup to use android instead of iPhone. I previously ported from Three to EE and ...
what does o2 actually charge if I have the international calling bolt on for USA beginning 00800?
I have applied twice to unlock my phone, receiving a message telling me that further instructions will be provided by text or email within 7 to 10 days. I have not received any text or email.
