Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Does anyone know how I can stop text messages being sent twice. Also I am having real trouble contacting O2. I keep getting sent a QR code but I cannot log onto the My O2 app to use it. Message is saying My O2 is unavailable to me. Any suggestions ap...
i am going to the States -can i use MY CURRENT Data allowance or do i have to buy a separate bolt on - paying monthly with 100Gb data allowance
I am currently in the USA - Las Vegas - and dont seem to be able to make or receive calls. I have travelled here before with the same ohone and acocunt form O2 and it all worked - the phone appears to have a mobile signal but I just cant get a call e...
I am waiting for my device plan to change which is in 5 days time but i need to add data to my phone, but it will not let me do this? how can i get round this Thanks
I have been contacted by O2 stating that i am entitled to a refund but they want my bank details, can i sort this out here as it is quite impossible to contact them by phone (i have tried 3 times)
Hi, Since I swapped to an esim last year my mobile data always cuts off after a couple of minutes. I have to put the phone into airplane mode and then back to normal mode to get it working for a couple more mins. I have reset the phone, reset the net...
It's o2 number?: 0161 850 2959 How do I cancel an order/contract ? It won't let login to the account
Hi I’ve bought a data only paygo sim and need to add voice to it can you do this as I’ve tried phoning twice and they have both hung up
Old sim was disconnected early this morning and the new sim has yet to start working.The phone is needed for work and I was assured it wouldn't take too long to transfer over.I'm on my second attempt to get someone on 202 because the first time I was...
Trying to add nhs discount keeps saying error. Also trying to upload wedding certificate to change to me legal married name and won’t work
