Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have no idea what the address on my SIM card is. It was set up at a shop in the UK. Now I’m in Canada and need to top up before I go back to London. How do I do this? The address is nowhere on my account. I can’t get the app here.
I transferred my number from EE to O2 over 2 weeks ago and since then I can’t receive calls or text messages from anyone outside of the O2 network. I’ve called O2 several times and get get stuck in a repeat conversation about settings, which doesn’t ...
Samsung Galaxy S20 keeps telling me "Not registered to network" when I try to call someone or send a message or search Google. Can someone help here? I've tried everything!
I recently bought a samsung s22 and it has a £200 prepaid mastercard offer. Does anyone know how to claim this? Thank you
I gave a Pac Code number to keep my existing number but I appear to have a new number. Will this change?
Swapped sim but they keep sending me a code when I've got no service
my contract was up so i ordered a pay as you go sim to swap to. i have rang o2 to swap this over and the pay monthly sim was disconnected last week. i was told it would be up to 24hours for the pay as you go sim to be activated. waited a couple of da...
I want to cancel the contract
Since 8th October I've been unable to text or call out. For the last 3 weeks I've been unable to recieve calls or texts. My sim says it's unprovisioned. O2 customer services have said its because the network is down or busy... other members of my fam...
Good afternoon, I have just received my new SIM card with temporary number, when I placed the order I inputted my PAC code to transfer my old number, do I need to do anything else? thanks in advance Steve.
