Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
hi , i currently have no service i have used the checker and it says everything is good in my area can you explain why
Hi, Over the last week I have had difficulties with my service. I am unable to access my voicemail as calls completely disconnect, unable to call 202 from my device and all my calls are ending at precisely 14mins 28 seconds. I phoned 02 today and the...
I am having an issue with receiving the WhatsApp verification codes, I have exhausted all other avenues such as removing iCloud, uninstalling the app etc, increasing spend limit and turning off wifi calling. WhatsApp have suggested I speak to O2. I p...
after purchasing a phone from my friends dad it has now been blacklisted after several months,i have his name and address and his o2 phone number, a screen shot of the confirmed blacklist by o2.my question is how do i get support for this from o2 if ...
I order a brand new SIM card on the 07/12/2022 for Black Friday for an amazing deal, order was confirmed and said it was being sent out, yet after 2 weeks or so it still hasn’t arrived? Any answers?-R
HiI have been on O2 customer through the renewal of my Virgin account a year ago. I use my phone mainly when working from home and have wifi calling which works OK. If i use my phone away from the wifi although i have full signal and 4G i am getting ...
Hello I've noticed over the past couple of weeks I have been getting voicemails, but no missed calls on my phone. I use Wifi calling and have flight mode enabled with wifi re-enabled when I am at home to save on battery (I have bad signal where I liv...
Why does o2 charges three times the amount of the monthly rolling plan?and why don't they honour even the apointment made with their agents??i feel like I have been fooled.and tho I followed all steps to sort the issue out.they don't honour the apojt...
Hello, I'm informed that the nearest mast to postcode BA22 my home, is not working as it should. This has been like this for sometime, resulting in hardly any phone or data connections.When will it be fixed.Thanks
Hi, I am an elected Councillor representing Kintyre and the Islands, Argyll and Bute Council. For several weeks there has been no signal on the Isle of Gigha and part of the Kintyre Peninsula, post code area includes PA29 6XW. Constituents are very a...
