Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Since Xmas day my phone has been stuck on 'activating data plan' and it wont activate I gather I need an esim rest but nobody i talk to can do this Can someone help Thanks Ruth Parfitt
I always call my boyfriend by phone since my internet is really didgy in my room and the calls always get cut off at exactly 2 hours. I have unlimited calls so I don't understand why it keeps ending it. I used to be with VOXI & I've never had any cap...
So, looks like this has been asked before. I have two plans, an original O2 plan with 40gb(doubled to 80GB with Volt) and a plan just take out through Virgin with unlimited data. I would like to put the number from the ‘original’ plan onto the ‘Virgi...
I've been trying to pay my monthly bill for the last week through the app, but when I select my card and press make payment, I get the "just a moment" buffering screen and it doesn't get passed that. My bill is due on the 17th and i'm worried that it...
Please could someone explain as to why I’m being charged for voicemails while traveling, I haven’t even listened to them nor have I used my o2 SIM card whilst I have been out of the EU. These charges are ridiculous. To make matters worse, I can’t eve...
Has anyone else lost their 4g and outgoing calls i can only receive incoming calls/
Hi there, My signal on my o2 phone has completely gone, and has been gone for approx 5 days now. Apparently there has been a mast down in my local area which is now fixed but still no joy. I have tried all the advice, such as restarting phone etc. - ...
Im unable to log on to my o2 this morning via the website and the o2 app seems tohave logged me out.is my o2 down.
Hi, Received my new phone Saturday and yesterday my number ported over from EE. Everything seems fine except I can't activate Imessage for my phone number. The option is there but if I click on it it just says 'an error occurred during activation'. I...
