Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Since joining O2 on 8 jan , I’ve received no texts, i messages , I have. It acted 02 support at least 5-6 times over recent weeks and called into the O2 shop too. I had 2 replacement sims . Still no joy ! It’s driving me crazy now as I’ve missed impo...
I bought an iPhone from this company and suddenly I woke up this morning and it would not turn on. I tried changing the charger, Tried to reset the hardware but nothing works. Please let me know what can I do cause I bought this iPhone recently and I...
Hi I wrote last week asking for help with call forwarding on my iPhone.I forward my calls to my home number at nights so that I would hear the call on my home phones during the night.I had problems over and over in the past until a year or so ago and...
Why can I not receive messages other than when connected to wifi? It is like the 4G is not working when I am out.I received a pop up saying O2 had stopped 4G calls. Not sure what this means, why it was done or if it is connected.thank you
I am having trouble putting on call divert on my phone. It keeps saying "unfinished". what do i do
When away from my broadband I can get no access to anything, it reads no internet.
Hello. Few years ago I bought Samsung Galaxy S9+ from O2 with the sim lock. Now I would like to use that phone in Poland with polish sim card. Can I get code to remove a sim lock, please?
I was given free Disney Plus with my new O2 Contract. However I cannot see any way to activate and use it. Please can you help.
Switched from android to Iphone and want Visual Voicemail.Cant change my device type on 02 account as option fails to work and there is no 02 customer support whatsoever!! Very poor. chatBot is useless and no agents!
Hi I have been trying to get my number ported since 26th Jan. The number has partially ported I can make outbound calls on my new O2 sim and my old number shows up perfect problem is If someone calls me they go to old Virgin sim. Texts are all on old...
