Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi, I have an iPhone SE. I'm getting 'Message failed to send' notifications and texts are showing as unsend but people are receiving them. I've tried updating and restarting my mobile but the problem persists. Please can you help?
Hi @O2Sarah wondering if you can help my partner took out a new contract with yourselves a month ago and has been unable to receive texts after multiple times on the phone to customer’s services we have been told that the PAC code files haven’t fully...
I took my phone in for repair last week and was issued the associated paperwork.When I try the 'track my repair' page, enter my postcode and tracking number, it comes up with 'no repair found'Does this mean my phone has vanished, or I'm entering the ...
So I went into an O2 store and they’ve l off ted a bar on my account. After looking on here it seems a bar needs to be lifted on your account and your phone. Its been more than 24 hours and I still cannot use my phone to make calls or send texts. I’v...
Hi there my antty ain't at home she on holiday can you please send my phone
Error message when I get taken to o2 to add mobile service to Apple Watch. Error 14
Hello My phone is faulty and keeps turning off and sometimes stays off for along period of time I have tried a few things such a deleting apps and full factory resetSo I need it replaced or fixed Thanks jamie lee
I’ve just purchased a new iphone and tried to transfer esim but had a message on iPhone dosen’t support this and to contact them I phone o2 and it was as if I was the first person to ask this question, they first wanted to disconnect my current sim a...
Signal strength and response speed drops dramatically at around 18:00 every weekday. Subsequently, devices (SKY GLASS - TV streaming) are pausing mid-stream and we are getting frustrated as this happens every single evening
I selected amazon prime as the gift on my new account it is not working
