Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
@O2Sarah-I’m struggling with error code 106. Trying to set up an apple phone XR and a Apple Watch SE. Are you able to help please?
Hi I have recently upgraded to a Virgin media O2 account and was issued a new SIM included in the contract, customer services has transferred over my old number to the new SIM but now when I try and login to "My O2" I am confronted with "Add a contac...
Hello. I have a 5G enabled phone. My husband has exactly the same phone but is on EE. On several occasions recently my husband's phone has swithced to 5G and mine hasn't. Is there any restrictions on the O2 network that are stopping my phone from con...
I recently swapped to O2 to have my Apple Watch set up with Cellular but every time I try to set up Mobile Service I’m asked to add the plan for £5 and I always get the error code 90 pop up after selecting the plan. I’ve tried phoning O2 and been in ...
Hi, just bought an Apple Watch with cellular data, tried to set up mobile data but I keep getting Error 90. I specifically bought the watch for this purpose. Can anyone help?
I have a new mobile with o2. I am an existing customer and the number has not transferred to my new phone.Can someone help ?
I received an email and sms yesterday to say my Pay Monthly SIM only 500MB allowance has been used up yet I have not even used a tenth of that. My average monthly use is low 20 to 30MB. Something is wrong with the 02 data billing. When I checked on l...
Hi there,I am not sure what to do and hope you can help!Three weeks ago, I mislaid my phone so I rang O2 to have it barred. Luckily, I found my phone the next day (don't ask!) and so called customer services to have the bars lifted. They told me it w...
I've have been waiting on O2 to resolve an issue for the last 3 weeks without any joy. I went into an O2 store to change from EE as I was at the end of my contract, my girlfriend is with O2 and spoke highly of them.I went through the credit check sta...
Over the last 5 to 6 weeks i've notice the O2 signal has become awful around north wales, Chester and Oswestry. Phone is showing 4G 4 bars but the data coming through is so slow or to the point there isn't anything.This problem isn't unique just to m...
