Get tech support for your O2 issues

Resolved! Imei block removal help needed

I'm having trouble with o2 removing a imei block on a phone I lost, then found a day or 2 later. 2 requests submitted each 24 hrs apart. Told both times it went through and will be working by the end of the 24 hrs. Both times it hasn't unblocked the ...

Roaming in Finland - Honor Magic V3

I arrived in Helsinki on Saturday but roaming did not automatically switch on.i spent several hours at the hotel and eventually set a network manually and it worked I travelled to a different part of Finland and on landing again no internet. I have t...

Using my phone abroad

Hii I have tried making a call from Sri Lanka to uk and I am getting a message saying my phone is temporarily suspended , I have purchased a SIM card whilst I am here can you help please

Resolved! Need HELP to Unlock my Samsung Galaxy A15. I am abroad

Hello, can someone/anyone assist me please? I had to purchase a new phone while visiting Edinburgh, Scotland last summer as my phone just mysteriously died when I arrived there. It was traumatic! Nevertheless, I am back in the USA and would like to u...

No 4G

Lived at our current address for 4 months. I have had no issues with 4g network access in all that time. I can actually see the mast from my bedroom window. It's not even a quarter of a mile away. Today no 4g. It was fine when I went across town. Thi...

Please, I have an open Net card for 12 months, and this month I did not receive the packing code

Resolved! SIM contract will be deactivated as haven’t accepted Terms of Use Scam

Is this a scam?

Middle of the night text messages from O2

Hi all.Does anyone else get billing updates from O2 in the middle of the night? Last night it was 2:30am!! I have calls and text muting on my phone at night but their messages seem to get through it. I would imagine the bot tech is good enough to kno...

Resolved! iPhone

My iPhone only rings 3 times and goes to voicemail- I have tried everything to solve this including editing call divert in my o2 account. 3 rings is clearly not enough time to answer a phone - I am missing some really important calls because of this.

Resolved! Delayed communication from repair team.

Hi I sent my iphone in for repair. I used 02 approved returns tracked envelope. I have receipt as item was received the following day. The repair tracking number provided, when entered online in 02 gurus page states device waiting to be received. Thi...

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