Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have o2 travel inclusive added to my daughters account. Now for some strange reason when she makes a phone call to a local American number she has been charged for the call. Due to having a 5 pound spend cap on the account it has now barred her and...
Can an old sim be responsible for bad data coverage? I have upgraded the phone but still have same problems. And yes I have turned mobile data on in settings. It often shows the 4G signal but is not connecting to Internet. Can I get any help before w...
I’m abroad in Ukraine I know to keep swallowing money off me every day. I find it impossible to speak to a human being. All I get is a machine that can’t answer my questions and when I do get to the other day and started complaining some guy who coul...
Currently on holiday in Australia and reside in U.K. and my connections to any wifi keep on dropping....please help!!!!
Hi there I am wanting to taking parental controls off all devices associated with my account..Thankyoukind regardsFaye
My calls from the UK to Ontario, Canada (in the 416 area code) work fine. My calls from the UK to British Columbia, Canada (in the 250 area code) do not work. I have several friends in the 250 area code in Canada and cannot reach them.
I am new to O2 and was expecting my old number to be moved over from Sky to O2 but this is not happening and cannot get any help on line. Anyone know what I should do ? ?
I am not sure why, but my service stopped working in Portugal (after working foe a few days). I have data and minutes left, and my husband's phone with identical paygo plan is working well. Can anyone help?
5G wont activate on my phone, I have changed APN, nothing, according to O2 coverage I am sat under a 5G mast, I requestred a 5G ready sim, and still nothing... what needs to be done to activate 5G
Hello I have unlimited data but when away from my house or Wi-Fi I am unable to use GPS consistently or download picture/songs etc.any ideas on how to improve this please?
