Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! No caller id on all incoming calls for over two weeks

Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...

Screenshot_20231007-210417.png Screenshot_20231008-031712.png Screenshot_20231001-031921.png Screenshot_20231007-113140.png
Grammo by Level 1: Joiner
  • 2889 Views
  • 7 replies
  • 0 kudos

[Video Guide] Increase text size on iOS or Android

Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...

Chris_K by Former Staff
  • 5039 Views
  • 2 replies
  • 2 kudos

[Video Guide] Extend your ring time

Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...

Chris_K by Former Staff
  • 15759 Views
  • 14 replies
  • 0 kudos

[Video Guide] How to use the My O2 App

Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...

Chris_K by Former Staff
  • 8045 Views
  • 5 replies
  • 1 kudos

[Video Guide] Voice and video calling on WhatsApp

Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...

Chris_K by Former Staff
  • 7431 Views
  • 6 replies
  • 0 kudos

4g Calling Enabled but no 4g Calls

Pay monthly SIM using an Oppo Find X3 Lite. 4g calling is enabled by O2 and also activated in the MyO2 app. The setting also appears on the mobile, and has been enabled (as has WiFi calling). Switch WiFi off and make a call (with full 4g signal), and...

No signal

New iPhone 14only got 1bar indoorscalls go to voicemailany solution 

Chris55 by Level 1: Joiner
  • 299 Views
  • 2 replies
  • 0 kudos

Watch5 4g calls not working

My watch and pixel 7 were not playing nice together so I used switch up and got the S23 Ultra. Annnnnd it's still not working. So that's £10 a month extra. Yay. Anyway, I've read posts about hidden settings and making sure things like calls and texts...

Nagasaki by Level 1: Joiner
  • 441 Views
  • 3 replies
  • 0 kudos

Network issue getting desperate

Hi I purchased a new Samsung A14 from Argos 3 weeks ago and got a new sim from o2 shop. After a while I realized the mobile network wasn't working. I took it to o2 shop and tech guy checked settings and changed sim card but still no mobile network. H...

Soulpig by Level 1: Joiner
  • 472 Views
  • 5 replies
  • 0 kudos

Resolved! iPhone 14 pro max

Woke up this morning to find my phone dead looked online says iPhone black screen of death any suggestions

misty by Level 1: Joiner
  • 167 Views
  • 1 replies
  • 0 kudos

Watch code 106

Hi I can’t connect my Apple Watch to mobile data it just comes up with code 106.I have read some messages on here stating that it might be a problem that I used have my phone number with Tesco and then moved it to o2? How can I resolve this.

Transferring an esim

Hi, I am getting a new iphone soon.. How do I transfer my esim from old phone to new? Is this easy? Will i be without a sim for a while? Any guidance very much appreciated. Many Thanks

Phil19 by Level 1: Joiner
  • 3710 Views
  • 6 replies
  • 0 kudos

Resolved! my O2

You have reached your limit of verification codes that can be sent. Please contact customer support tel [personal details removed]

Anna21 by Level 1: Joiner
  • 199 Views
  • 1 replies
  • 0 kudos

Resolved! Using all my data

I have 300gb and don’t really have it on yet it’s all gone and still have 2 week left how can someone explain

Danni72 by Level 1: Joiner
  • 214 Views
  • 1 replies
  • 0 kudos