Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I need to pay my o2 monthly bill however my phone has no signal at all meaning I can’t call or get texts so can log into my o2 account. I have tried everything possible to get signal again but nothing is working please can you help. can o2 block serv...
Recently, there is about a mile around where I live where the 4G icon is visible on my screen, but I can’t actually load anything on data. This is despite the O2 website telling me that the coverage is good enough for both inside and outside usage. I...
I want to keep my sim number enter new sim I find I need Pac code please help me keep a mobile number and refund my data to sim I entered
For the last 2 weeks everything I leave the house I loose Internet connection on my mobile
Since the virgin o2 switch I can on longer receive calls or sms messages, I've been in store got a new sim (this is my 2nd one) but was told it is a port issue, I rang for help and was told it should be working in 4 hours but 24 hours later and still...
Might be being stupid but can’t find ANYWHERE on the app to change my bank account details. Anyone have any tips?
How does the app work with 2 O2 Sims
Hi. I need help with a cracked screen on a Samsung galaxy S23 ultra. I was on the phone this afternoon, and my grandaughter accidentally knocked it out of my hand, it fell on the floor, screen down and i now have a cracked screen. Can this be sorted ...
Hello, my daughter had my old phone, then switched to a different handset (same number - ending in 984). We sold the old handset and the person we sold it to says it's locked (we sold it as unlocked as we assumed it was). Please release the old iphon...
Hi all, is My O2 down, I can't sign in via the app or website no matter what I try, the app says nothing & just nopes out whilst the site says something needs fixing on O2's end? I've checked their social media pages but there's nothing mentioned and...
