Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi, can someone help, I’m currently not receiving calls to my 02 number from landlines or any other mobile network, only from other 02 customers
I am currently in Spain. Pay £30 p/month tariff. Phone is set to roaming and auto select networks. Problem: No networks detected, can't make, receive calls, no data, nothing. The phone is dual sim, other sim works fine, calls, text and data. Seem to ...
Since moving to 02 from virgin media I am experiencing intermittent lost internet connection
I don't want to use voicemail so how do I deactivate it please?
I was applying my Army discount in open 02 and you have put in someone else number in my account. you won’t give me an option to delete it. Why have you someone else number in my account?
Unable to receive calls to my mobile days number not recognised can make outgoing calls been off all afternoon
I gave you my PAC code May 26th and my phone still has not switched over to O2 network.I am unable to make any call
Unable to recieve calls
Since I was transferred from virgin to o2 last week my caller id for incoming calls is not working, all callers show as Unknown. I have reset my network settings as advised by customer support but still not working. How can I get this fixed please?
I reported my phone stolen 3 days ago and since then I received a new SIM card for my new phone and did sim swap. But I have no internet connection without Wi-Fi. I visited the shop 4 times and called customer service 5 times trying to get this sorte...
