Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
No sim card
I've just upgraded my SIM only plan online and the new tariff allowances are already showing on the MyO2 Account page. I've been sent a new SIM which I'm expecting in a day or 2 but my question is - do I need to install this new SIM when I get it, or...
Having just switched from S21 to S23, and migrated all data/contacts etc to my new handset, my incoming caller id doesn't seem to be recognising numbers from my contact list...I've watched a number of videos suggesting ways to fix this. Have tried re...
Would it be possible to switch two phone numbers around, one from giffgaff to O2 and likewise from O2 to giffgaff?
I am trying to renew my contract and you say you have sent me a link in an email but no email has been received. I have tried several times
Please advise how I can cancel Disney Plus as my free six months come to an end. Thank you
I've just been transferred from virginmobile to O2, because I already had an O2 account for my mother-in-law my virginmobile won't register under my email. How can I swap the accounts around
Good afternoon. I am trying to manage my accounts through my apps and I have been asked to enter a one time pass code. I have requested the code but have not received it. I checked with my bank and they have said that my phone number is correct and t...
Desperate for help. I have 3 phones that have moved from VM to 02. 2 of us are In Greece and 1 is home. The one at home is working the 2 of us in Greece arnt. The sims arrived after we left to Greece. Spent 2 full half days on 02s useless online chat...
I'm upgrading my monthly plan, and keeping my old iPhone 7+, do I need a nano sim, or can I keep whatever I've already got?
