Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Good afternoon. I am trying to manage my accounts through my apps and I have been asked to enter a one time pass code. I have requested the code but have not received it. I checked with my bank and they have said that my phone number is correct and t...
Desperate for help. I have 3 phones that have moved from VM to 02. 2 of us are In Greece and 1 is home. The one at home is working the 2 of us in Greece arnt. The sims arrived after we left to Greece. Spent 2 full half days on 02s useless online chat...
I'm upgrading my monthly plan, and keeping my old iPhone 7+, do I need a nano sim, or can I keep whatever I've already got?
My wife changed provider but my mobile was the number that became disconnected, why?
I'm in arrears as I'm struggling at the moment I've just lost my job recently and unable for afford alot however I am very back in employment and don't get a payment until next month on the 21st of July. My services and sim has been cut off and I hav...
I got my O2 SIM on Friday I had entered PAC code on Friday for number to be ported from another provider. Porting of number is still not done. Can someone let me know when the number will be brought to O2?
Apple support tried to call me from Irland, they could not get through
Hi please can someone DM me with help for this one? I had an issue on the first install of my watch (which did allow me to add the plan) and now the second attempt is generating error 14 when trying to add the plan. Looking at previous posts it appea...
Hi I’m trying to turn on wifi calling and the 4G setting on my phone but I’m getting a ‘call the customer service line’ warning on my screen?
I recently ordered a new sim card, i just want to confirm i am not swapping my sim card on my current google pixel phone
