Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi since O2 took over my network from Virgin yesterday when I send a text it says failed to send but they are sometimes getting through. I read on community O2 that someone else had this problem and was told to go to settings on iPhone 11, phone and ...
I need to reactivate an old SIM card I have not used for a while. The reason is I need access to an online account which I cannot do as the phone keeps displaying the message 'sim card registration failed' and the only way to gain access to this acco...
Why can I only use Apps, internet etc when I am on WiFi whilst in Spain
Hi all, I requested my number be ported from Voxi to o2. This was set to happen on the 21st of this month. Both sims went to no service over night and after popping the o2 sim into my phone it's been stuck on no service since. When logging into myo2 ...
I'm in Mexico and want a zone 1 data package as displayed 100mb for £9. I am only being offered zone 2 & 3 which is double and triple the price. All contact options to speak with anyone O2 are not working, very frustrating!!!
Hi I am currently in turkey I have 02 travel but cannot connect to network
visual voicemail not working iphone 12 mini, monthly tariff, just changed handset from sony android. Only have option to call, no greeting option in top left, only call in the middle of a blank screen
Been trying to order a monthly pay phone form the o2 website however when checking out I’m unable to find my address? Yet it still show up on all the other websites I have ordered from.
My old sim has been deactivated following the swap, but my new SIM, despite being recognised as an O2 SIM by the phone, has not been activated. I can't call 202 for help because neither SIM works now.
Hello, So I recently purchased a new phone/SIM with O2 and took out a contract around 2 - 3 weeks ago. I decided to move my number and ported it over from Voxi. This took a while (probably 4 - 5 days in total) during which somehow both sims were acti...
