Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
For the last week I have been unable to send SMS text messages. No problem before... These are contacts with whom I have had to and fro chats. Suddenly says I cannot send and I try to send again and not working. Tim
Hi. Have 2 sim card slots in my phone. Have just bought a pay as you go o2 sim to act as my second sim card for work purposes. Number is [Removed]. I can receive messages and calls to this number, but cannot top up to respond. Can you help? Already t...
hi, blocked sim due to losing phone (now found) new sim wont connect, as as I don't have a landline (just switched to full fibre) cant call o2 to activate new sim, HELP! Thanks
HiPost code, EN4 8HG.Got no signal anywhere in the flat except by the front window with the phone placed against the window.Network tracker says the signal is good but it obviously isn't. Any ideas or updates? Thanks
I have been using O2 for decades and after purchasing a new phone (iPhone 14 pro max) and unlimited data, whenever I am abroad my data will instantly cut out. I can connect to something abroad but am kicked out within 20 seconds (4 grey bars and then...
I can only hear calls through the speaker on my new S9 plus mobile ? thanks
I tried to upgrade my phone yesterday to a GooglePixel 7 pro. I kept trying to go to checkout but i got a popup message saying i couldn't continue.I tried emailing my basket to try again but to no avail. After chatting to an Agent for 90 minutes tryi...
Have been experiencing intermittent network and data coverage for several weeks. In last few days an error appeared reading: SIM not provisioned and all network and data coverage has ceased. I have tried all troubleshooting fixes, e.g. reconnecting m...
I lost my SIM in Brazil and cannot call UK numbers... I just want to notify the loss and ask for a SIM block, someone can use it if is active... Someone help me please? I can't either open the chat, the site doesn't open here in Brazil.
When home on wifi i can access adult sites..not ****** stuff like ann summers..If i go out and use mobile data i carnt access them why is that? Carnt be security as i access on wifi..but mobile data no..
