Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have just renewed my contract on 17 June 2023 for 24 months for my existing O2 contract.From that day I'm facing an abnormal problem. All incoming Calls are showing as Unknown Caller or No Caller ID. I've gone through all the suggested steps prescr...
Its been 8 days since I fill out the keep my number form and sent my PAc. Did it again on Friday. Phoned o2 countless times no one answers. Phoned at 8am this morning. Gave operator my old number. then silence for next 7 minutes so hung up. tried sev...
Hello,My mobile wifi worked perfectly until I changed the settings yesterday to not broadcast the WiFi name. Now I can't connect to the hidden network, even though I have the correct WiFi name and password The network is still saved on my phone, but ...
Hi, we are at post code DA16 1NW, according to the postcode checker , should be good coverage 4g ect here , but it isn’t going down our road it mainly drops to 3G. I have reported this several times but always comes back saying there is no issue. 3 m...
I recently took out a new contract with O2 and used my PAC code from vodafone at the time of purchase. I was informed when my SIM arrives all I would need to do is put the SIM into my phone and activate it; but since doing this I haven't had any conf...
My phone on/off button isn't working.
Hi, I switched over to 02 from three in January and ever since my iMessages haven’t been working, except for when I was abroad and on a different network. I can see previous posts of others having same problem. I have just about tried everything, che...
This has been going on for many weeks now. Phone call will suddenly drop out, or I will not be able to dial any number at all. Rarely ever see 3 bars, but used to be able to hold a conversation with 2 or even 1 bar previously. Also data jumps from 3G...
my phone has been cut off I need to pay a bill
