Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I had a txt message from O2 to say 4 G was being switched off. All the settings show it is still working but it isn’t. Please can anyone help me to get it working again. Thank you
Hopefully @O2Sarah can help me. Attempting to setup an Apple Watch Series 8 purchased from Apple yesterday. I have tried various times to setup data and have had error codes 15,27 & 32! I have tried uninstalling and reinstalling the Apple Watch app. ...
I can sign into App. But cannot check data or account. What am I doing wrong
So a week ago my phone said it needed restoring, and since then it's been asking to be restored every other day. I've lost all my media and I have three children so this is heartbreaking plus I need my phone for work and can't keep restoring it every...
Can anyone help how I actually get this refund sorted out? It has be3n 3 days now and no one is picking up on help line
Hi, since porting my number on Friday I have been having issues with internet data. First the sim was faulty and my number was inactive. I had to go to 02 store to get a sun swap done. After that I was able to make and receive calls but data was not ...
I recently changed from Virgin Media to O2 for my monthly Sim payment. When I first joined them last month. It was £6 they’ve told me this month in July that it’s going up to £11 something in August I wasn’t notified of this change. How do I change t...
I use an O2 sim card inside a dongle/hub for 5G Wifi in my flat in London. We pay for this monthly. The past few days our hub has been saying that we can’t get any signal from the carrier. Meaning that we cannot connect to the hub for Wifi. We have r...
I deleted a message you sent me on my phone and I'm locked out!. Device says 'No command'. Please I'm in my 80's and partly disabled. Desperately need my phone. Don't know what to do.
I’m having trouble getting into my account after changing my password
