Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
How much do O2 charge for a network unlock for a NON customer?
I have joined pay as you to by mistake, when I should have joined with Classic pay as you go. Is there any way of resolving this? If there is not, then I would like to end the relationship with O2 as soon as possible as I have changed my mind within ...
Dear customer support. I’ve recently been told that virgin media has been taken over, passing across all virgin media mobile contracts to the O2 mobile service provider. At the present time I do not have any signal indicating that I have an O2 connec...
Sorry if posting in the wrong boarsd, and I have seen the rota, please can someone tag the 02 experts that are next available in response to my query below. ThanksHi, Wondering please if any O2 experts could message me please? I have been trying sinc...
I have spent 20 hours on the phone. 3 hours in store. Completely useless. Now sent for PAC. Had enough. Can Anyone help??? Bought new iPhone 14. Paired with Apple Watch 4. Had no issues with old XR. Now I can’t connect to cellular. Get error code 14,...
I have spent hours with O2 to swap my pay monthly to pay as you go, still not transferred. I have been assured all will be transferred. I want to keep my old number and I am currently in overseas. Need help
Earlier this week I used the MyO2 app to change my tariff to one that has more data. As soon as I did this, I lost all signal on my phone and couldn't log into MyO2. Rang customer services on another phone and they explained the order their end came ...
Phone not connected to the network even though phone saying connected to O2
HiI got a PAC code so I could shift to Vodafone, however, porting failed due to some technical error and now I am not registered on any network. How do I get my O2 network back? I need it urgently.
I had a txt message from O2 to say 4 G was being switched off. All the settings show it is still working but it isn’t. Please can anyone help me to get it working again. Thank you
