Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I can’t login. Please help
Hi there, I'm Andrew. And I have a Samsung 21 ultra 5g now the evening of the 12th of July I was on FaceTime with a friend of mine, and my phone died I thought oh it’s fine I’ll grab my charger but nothing is working. I think my phone died like with ...
Hi all, Moved to a new PAYM SIM-only deal this week and ported my number (a number I've had for 20+ years across many networks). Set-up of iMessage and FaceTime is failing on my iPhone 12 Mini. I've tried resetting network settings, resetting all set...
Since moving from Virgin to O2, cannot access sites using moble data which I can access without a problem using home internet. Get SSL error messages saying site not secure when it is. Any fixes? Thanks.
Having trouble getting this Alcatel linkkey dongle to work it says it's connected but blue light is still solid and two bars on 4g, how long should it take to setup
Hi, I need to find out if i have 02 travel included in my contract. I think i do but i can’t find any details on my account. I am going to Brazil and need to use my data without massive costs. Thank you, Emily
Hi I've had a message today from my 02 giving a 1 time password and a fraud number of 202 I luckily had real messages from yourselves and was able to figure out the scam just thought I'd report it to you as if wasn't for the space n the sender I'd of...
My old virgin number was migrated to o2 a couple of months ago. Last month I got a new phone with an o2 contract & I wish to keep my old migrated virgin (now o2) number. After a call to 202 I was told it would be complete in a few days. That was over...
12th July Email from O2 stating Data all used up. My Account on 12th July states data 500Mb all used up but for June only used 115Mb; 12th July Mobile states only used 312Mb.Which is correct - any comments please O2.
Can’t add excising data plan to Apple Watch code 14
