Hi everyone, We have recently introduced a new account-help resource to our Community. When you post a query here on the forum, our knowledgeable community members will be happy to help troubleshoot and hopefully resolve your query. If, however, your...
Hey all,One of our O2 Gurus, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the videos belo...
Hey all,Our O2 Guru Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to accept it, t...
Hey everybody,One of our O2 Gurus, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos below, wi...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of our O2 Gurus (Jim - he's not currently one of o...
Welcome to the brand new O2 Guru board While our stores are temporarily closed due to the COVID-19 crisis, our amazing O2 Gurus are working from home and are here to help customers with any technical related issue you may be having. Our Gurus are abs...
I have had an S20 Ultra since it came out and had no problems at all.I've just arrived in Greece (I holiday there every year) but this time I cannot receive texts. I can send them not but receive them. I can make & receive calls perfectly.I scoured i...
Hi, my screen has a tinge of pink to it. Dark mode, night shift, and true tone are all off. Does anybody have any ideas? The phone is iPhone 11 and only a few months old. Thank you
How can I reactivate my number. I still have credit. I need a urgent reply. Thanks a lot
I already have the Disney+ with £2 discount. I have just upgraded my sim. Will this rollover?
Hi everyone, We have recently introduced a new account-help resource to our Community. When you post a query here on the forum, our knowledgeable community members will be happy to help troubleshoot and hopefully resolve your query. If, however, your...
Hello I received my new sony xperia 5 yesterday and did the google 'set up my device option from settings. The phones started to sync all of the apps. After this completed I noticed that in the photo album alot of my pictures were missing. So I did s...
Just had a text from 202444 asking me to rate 1-10, claiming to be an O2 Survery As O2 communications usually come from names "O2UK" etc, not numbers, I've ignored & deleted it. Wondering if anyone else has had the same and whether it was legitimate ...
Just wondering if anyone can help. Have spoken to O2 chat twice. Obtained NCK code twice which is 12 digits, entered twice. Wrong code. Verified. Phone model is Huawei P Smart FIG - LX1 3 years old before 2018 when they are all unlocked. So i put in ...
How do i sign in to my huawei mobile wifi
My phone is being picked up tomorrow through an insurance claim I made, I’m just confused as my boyfriend who was my 2nd contact number has received a text with a claim no. And something about being able to manage it in the DPD app but I’ve received ...
