Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I appear to have a mobile broadband account which I no longer want. How do I cancel and disconnect access to my mobile phone device
So i had my phone stolen, so they cancelled and block the previous sim, i got a second hand phone and got them to switch my number over to the new sim, call and texts wouldnt work, turns out it was blocked still because the guy at the shop didnt unbl...
My daughter just had her birthday and as all she would talk about was finally getting her own phone I rather stupidly bought a cosmetically damaged iPhone 13 pro max from someone on Facebook marketplace thinking it doesn't make any sense to pay full ...
I'm having issues using mobile data on my Pixel 7. It will just say 'no connection'. Coverage is fine etc. It will only work if I reset all my network settings, which erases all my previous WiFi connections so isn't ideal, it also stops working withi...
Hi does O2 now give SMS messaging over wifi, specifically for an iPhone 12? This is critical for me in moving back to O2. There are various old threads on the subject, but I can find nothing on the O2 website. It is critical for me given how much sec...
I need to claim my iphone insurance for damage
Just joined O2 from Virgin mobile - few problems getting into my account website - so said yes to saving login and password. Now that I've managed to get to grips with my mobile account I'd like to change "save" to do not save and then can create a b...
My wife's account has been transferred to O2 from Virgin but it has my email address on it and I also have an account with O2 in my name. We can't access Lynne's account with the id and password supplied.
Hello, I recently purchased an Apple Watch series 8 and set up an O2 Data plan with it during the setup process. I was told it was normal to take longer than 24 hours to activate but it’s been quite a few days now and still absolutely no sign of acti...
Please can someone help! Been trying for a week to get my old number transferred to o2, filled in online form myself twice and spoke to customer services in Friday who also did it but it still hasn’t worked.
