Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I cannot login to my o2 account via the app
Hi,it’s been 5days since I ported from my previously used network lycamobile to O2 network. I can make and receive calls, send text but I do not receive text and iMessage is not working.I’m unable to get verification codes to allow me do important tr...
migrated from virgin to o2 cannot access my account phone o2 and was told i needed to add additional numbers how do i see my account?one number is showing when i log in my number and anogther number migrated later, do not show
Just got an additional contract but the phone won’t make or receive calls when it’s set up for unlimited calls?
Virgin Media cut me of cell service and O2 have not sent me a sim, no help called went in shop no one can help
my mobile broadband is blocked or not working
Last year I went to Lanzarote and data would not work , only hotel wi-fi allowed me to use whatsapp?I could make and receive calls and send and receive text messages.I would like to avoid the same happening this year.
I have a 3G Alcatel 2038 which is becoming obsolete , want to change to a 4G Alcatel 3080 model. I want to keep my 02 telephone number and credit balance on my account. How can I do ths ?
I was using a Samsung S10 abroad but since i have come back home the mobile data does not work, only wifi is working. I have just changed over to the S20 ultra which was factory reset but still does not work so must be something to do with my sim or ...
My phone has no network when I call my number it says number is not in use.
