Hi everyone, We have recently introduced a new account-help resource to our Community. When you post a query here on the forum, our knowledgeable community members will be happy to help troubleshoot and hopefully resolve your query. If, however, your...
Hey all,One of our O2 Gurus, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the videos belo...
Hey all,Our O2 Guru Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to accept it, t...
Hey everybody,One of our O2 Gurus, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos below, wi...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of our O2 Gurus (Jim - he's not currently one of o...
Welcome to the brand new O2 Guru board While our stores are temporarily closed due to the COVID-19 crisis, our amazing O2 Gurus are working from home and are here to help customers with any technical related issue you may be having. Our Gurus are abs...
Hi I have paid the balance that was outstanding on my account however my sim isn’t working and I need it ASAP as I’m away and need to contact family
Have had no internet in this area for days now ..Mast problem apparantly ..I get a message to my phone that says they made need another 7 days after having 5 already .. When will there be a fix to the problem please?
Hi I have a message saying invalid Sim I was told to take it out and put it back in and it still says it occasionally goes back to the O2 reading and then it says invalid so I’m presuming I need a new one and I’ve just changed my contract and I’m try...
hi gurus can anybody tell me why safesearch is "locked on" on my samsung s20 fe 5g it filters everything out of a web search im 55 years old not 8 tried the other day to search for a new tattoo but was more or less told no by google i have tried to t...
Hi there my Facebook was hacked and they have banned my device from Downloading the app and messenger onto my phone I have done a factory reset I have deleted app and reinstalled but still not luck also got a pay as you go sim to try launch the app b...
Can someone help explain how this watch/phone works please? It says it uses 4g for calls but, but the monthly plan says unlimited calls and texts and only 1gb of data. Well, surely if the watch is constantly connected to the data to be able to track ...
Today I was expecting a text from premier Christian Radio who send texts containing words of Scripture for a weekWhen I received it my phone said that the number was suspected spamIs there anyway I can Mark this number as safe?
Does anyone know when O2 will bring in SMS over WiFi Calling.I travel quite a bit and it’s a pain in the **** not being able to use it to log in to bank accounts. I could change provider but O2 cover the most countries with there travel add on and it...
Hi, I have a sim only contract which was based on an being used in an iPhone but am changing the phone to a android. Does this make any difference to my sim plan?thanks
I have been out of the country for 9 months and my simcard had been off the whole time. I just returned and I'm in quarantine but my simcard is not working. I dont have access to any other phone so I can call o2. Is there any other way I can contact ...
