Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi I am having problem with my £1 earbuds promotion code when I add it to link which o2 sent me it wants me to pay full price instead of the £1 which I should pay, please help
Why is my mobile data not working?
Since O2 took over Virgin Mobile contract I am unable to connect with internet outside home.
Need to get 18+ unrestricted. But my account lists me as a business user incorrectly
Why won’t my 4g work in Italy?
Unable to enable wifi calling. Advised that I need to contact O2 to enable wifi calling on my device.
Keep trying to lift the 18+ restrictions on my account. I did not request these. O2 planted them and now the only help seems to be a ******ing chatbot that only work office hours and is too busy at the moment. Virgin was who I signed up to. I could a...
We need to cancel the O2 subscription on my wife's mobile but she can't remember any of the information required to log in.I am retaining my subscription for the time being and pay both from my bank account.How do I contact a real person to get help ...
Hi, I’m currently am in Cyprus but haven’t received any notification to change to being in Cyprus. Help please!!
I get my wifi from 4g. L372ebwhen I check speed with Okla it first shows approximately 37 mbps. If I check again a few minutes later it drops to below 2 mbps. when it shows the highest speeds it often fails when uploading. any advice please
