Get tech support for your O2 issues

Resolved! phone not working cant access account as can recieve txt code

my phone isn't working I am a sim customer I am trying to access my account to discuss options re a replacement phone but when log onto account it wants to send me a code but i cant receive as phone not working. I have tried the virtual assistant it ...

Not receiving OTP text from Santander

Hi,I have just transferred to 02 from another provider last week and moved my number across. I have received other messages and other OTPs when setting up various apps but I am not receiving the OTP message from Santander even though it is being sent...

Resolved! How to convert SIM to esim

How to convert SIM to esim

Poor O2 connection

The O2 4G signal showing on my Netgear Nighthawk router through O2 varies between 1 and 2 bars only. This is not good. Is this connected somehow to the 3G switch off?

My phone network has been down for 6 days and i cant get help because everything involves network

My network has been down for 6 days and i cant get help because i cant receive or make texts or phone calls that your website requires im getting very frustrsted ive been trying for days

No network only for me

Good morning, For past 5 days I don’t have o2 network and it’s affecting only me. I’m not able to make calls, send messages etc. I tried the belowAirplane on and offSwitching mobile off and onResetting the network settings etcNothing helps. Can anyon...

WiFi issues

I am having problems with my WiFi wouldn’t connect anywhere until I did a re-set but now WiFi is really slow

Resolved! Changed my phone on a sim only contract

Hi, I have an O2 sim only contract but i have just changed my phone from an Oppo to a Pixel 7, everything seemed to go well except it says there is no 5g or mobile data, do i need a new sim card to go with the Pixel phone? TIA, Justin

Bank cannot connect to my phone

My bank have been unable to connect to my number and call me back with security confirmation. After two tries I am now locked out so I'm unable to transfer money. I have been with this bank for decades so they have all the correct details. I have swi...

Can’t call uk

I have just made a call to the uk, I have then tried to call the same numberback but getting a message saying my calls are restricted I have eSIM but have turned on Uk line to make call. im getting charged £7 to make just one call this can’t be right...

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