Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I need a PAC code for one phone on my multi-handset account. How do I get that?
Need help with new sim card
I cannot get any connection with O2 network. I recently changed to a SIM only contract with O2 from another provider. The SIM worked until I sent my PAC code to transfer my number from the previous network. Then the SIM seemed to die as soon as I got...
Is anyone else having trouble with their My O2 account? When I log in my device is no longer attached and when I try to add it I see a completely different email and phone number is now set up on the account and I'm told my device is associated with ...
My o2 is saying I have no products or services but I have a pay monthly mobile
Hi, I know some of the basics around Dual SIMs have been answered already but cannot seem to get answers to my specific questions and hope this forum can help. I have an iPhone 12 Pro Max with a physical O2 SIM and a Airalo eSIM for data only for Tur...
Hi .I have recent charges on my account From 08712233160 However they never actually answer the phone I was on hold and would like to dispute this charge
Hi @O2Lisa I wonder if you can help.I have blacklisted and blocked the wrong IMEI, despite call customer services and completing a form and waited 24 hours it still remains blocked. Please could you help, I would be very grateful. Thanks
Can I use my phone whilst in the EU and if so do I just switch on Data Roaming?
My WiFi is working as I can use the internet but my instagram and WhatsApp won’t connect
