Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have just been moved from Virgin to O2. I live in Clevedon and the data coverage is terrible. My phone shows 3G most of the time and i am unable to load youtube or even newspaper text. The coverage map shows comprehensive 3 and 4G for most of Cleve...
I called o2 yesterday to ask about poor mobile phone reception and the networks inability in my location to make a normal phone callI suggested that you should allow me to cancel my contract and give me a PAC code as the service provided by o2 is not...
I swapped my PAYG sim for a monthly contract. Following the change, all calls coming into the phone are being diverted to "messages", and I can't seem to change this. Before the sim-swap, this did not happen. How to rectify the issue, please?
I have 2 phones with O2, one of which can no longer access the internet. How can I alter this via o2.
Good morning, It appears that my order for the iPhone 15 pro Max ( in theory ) due tomorrow have disappeared...along with my previous orders. So cannot track progress of my current order. Was working yesterday but today, page displays technical error...
I was paying amount partially but the service barred. please help
I want to be able to access my online account and have a username and password but every time it wants to send me a text verification code. I want it to send me an email verification code
The track your order section of my O2 has been like this since yesterday afternoon. Any staff in the community can get it looked at? X (Twitter) has complaints also
I can’t remove safe search. I’m over 18, account holder on pay as you go sim. I’ve got My02 app ,been through google and can’t find any way of removing it?
I am currently on a cruise ship in the English Channel (currently off the coast of Norfolk). I am unable to make or receive phone calls. The phone (recently switched from virgin media to O2) tells me I need Wi-Fi calling to do so. The device is not c...
