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Forum Posts

Resolved! No caller id on all incoming calls for over two weeks

Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...

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Grammo by Level 1: Joiner
  • 2951 Views
  • 7 replies
  • 0 kudos

[Video Guide] Increase text size on iOS or Android

Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...

Chris_K by Former Staff
  • 5050 Views
  • 2 replies
  • 2 kudos

[Video Guide] Extend your ring time

Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...

Chris_K by Former Staff
  • 15840 Views
  • 14 replies
  • 0 kudos

[Video Guide] How to use the My O2 App

Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...

Chris_K by Former Staff
  • 8063 Views
  • 5 replies
  • 1 kudos

[Video Guide] Voice and video calling on WhatsApp

Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...

Chris_K by Former Staff
  • 7449 Views
  • 6 replies
  • 0 kudos

Resolved! New esim data not working

I've just installed my new esim and the service is working fine, but the data isn't working at all. I've followed all the troubleshooting solutions, but the problem hasn't been fixed. Can you help with this please?

MTS by Level 1: Joiner
  • 308 Views
  • 1 replies
  • 0 kudos

Bolt on

I have a bolt on my account I didn't ask for

Hawley227 by Level 1: Joiner
  • 179 Views
  • 2 replies
  • 0 kudos

Resolved! Cannot access voicemail

I have locked myself out of my voicemail and I am unsure how to unlock 

SB27 by Level 1: Joiner
  • 259 Views
  • 1 replies
  • 0 kudos

Leaving O2

Hi,Iam leaving o2 but keeping my number. Other provider has not fully transferred my number as they are chasing o2 for missing files! How long does it take for o2 to sort this out???

Rabab by Level 1: Joiner
  • 240 Views
  • 2 replies
  • 0 kudos

PAC Code

why my PAC code is not recognised by another service provider?

Mari20 by Level 1: Joiner
  • 185 Views
  • 2 replies
  • 0 kudos