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Resolved! No Esim delivery, unable to log in to myo2

I ordered an esim a week ago, supplied the code for transferring my old number & have had emails confirming everything infusing a porting date, but have yet to receive the QR code to add the esim to my phone.I have spent two days on the CS chat tryin...

Pat66 by • Level 1: Joiner
  • 2220 Views
  • 14 replies
  • 1 kudos

Number being withheld

I recently moved over from an iPhone to a Google Pixel 9 Pro and ever since, whenever I call someone, my number is withheld. I have tried a different operator's SIM card in the phone and that number is not withheld. My phone app is set to "network de...

CJ72 by • Level 1: Joiner
  • 789 Views
  • 8 replies
  • 0 kudos

Resolved! Calling abroad

I cant make calls or text from USA 

Unanswered calls don't always go to voicemail.

If I am in a dead spot in the house, callers often get a recording says "your call cannot be connected at this time", or after dialling my number they get nothing at all. Sometimes it does actually go to voicemail and allow a message to be left. What...

Resolved! No 4G inside the house.

I have an iPhone 13 which works on 4G and 5G when I am away from the house in a different area. Inside I can get 3G in certain places within the building. Am I correct in assuming that when 3G is switched off, all I'll get will be voice calls and dat...

Cannot unbar phone number

I have called O2 call centre numerous times to get the bar on my phone number lifted. After reporting my phone missing on 21/3/25 to O2, I found the phone. I eventually got the bar on the device lifted (the IMEI bar). I have received a replacement SI...

Resolved! Galaxy Book4 Pro 360 5G or is it the book 4 edge??

HELP! the above model on sale at 02 is completely different to the blurb given and specs on the o2 website. I've contacted o2 directly but the person I spoke to has no idea what I mean and just said keep refreshing the website. the model specs is for...

d4471w by • Level 1: Joiner
  • 595 Views
  • 5 replies
  • 0 kudos

Resolved! Wallpaper

My wallpaper keeps changing every night 

CFD by • Level 1: Joiner
  • 262 Views
  • 1 replies
  • 0 kudos

No mobile or phone signal in my area for months

My postcode is OX5 1AL and, for some reason, the mobile phone and data signal is suddenly really bad and inside the houses it doesn't work at all. This effects me and my neighbours and the problem has been going on for over a year. I've tried using t...

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