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Forum Posts

Network issue

I am unable to use the internet on my phone and also call out. My number is *********** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Yetty1 by Level 1: Joiner
  • 284 Views
  • 2 replies
  • 0 kudos

New customer recharged £10 but can't call or text

New customer recharged £10 but can't call or text. I signed in to rollover bundle etc. Options I am unsure byt all credit is gone without one call or text. Why is this so? I need assistance to reverse options mistakingly selected for my credit to all...

pmoh by Level 1: Joiner
  • 349 Views
  • 2 replies
  • 0 kudos

No internet

Good morning, i phoned up earlier but i still don't have Internet access. I have tried switching my phone off a few times. I have reset my network settings but stull won't work.

Resolved! No signal and no help

I haven't had any signal now since Tuesday, this is happening everywhere. I have contacted O2 via the app several times and no one could help, I went into an O2 store yesterday and the guy I spoke to said there is an issue effecting some eSIMS and th...

CMACCA by Level 1: Joiner
  • 1042 Views
  • 5 replies
  • 0 kudos

Unable to make calls

I’m out in Australia, Can’t make/receive calls. I need to contact a relative as a family matter has occurred- I have tried a local eSIM- still nothing.

Spock by Level 1: Joiner
  • 436 Views
  • 2 replies
  • 0 kudos

Can't make calls

I'm leaving o2 on Friday 4th July, why has my calls and text stopped working today?

Number not recognised

I have recently noticed that occasionally number I contact seem to failing with the message "the number you are calling is not recognised" and occurs for both mobile and landlines. Any thoughts?

Jetz by Level 1: Joiner
  • 451 Views
  • 3 replies
  • 0 kudos