Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
My network is not working
I have been home all day on my internet. Popup just informed me that I have been charged 2 pounds for data?
Can’t remember PIN number on old phone, there is no sim and no SD cards. How do I access my phone to get my photos.
I have a new sim (same number). Now activated and all seems good except that all calls I receive are 'caller unknown' even when numbers are in my contacts. What do I need to change? Thanks
Hope someone can help me please? When I contacted O2 to find out how to see my bill etc - this was done ok except for 1 thing. I specifically asked if there was a tear off strip at the end of the bill (on line) that I could print off and take to the ...
I am not getting 3G or 4g and I don’t know y
I'm traveling in Rhodes, Greece. While I'm supposed to be able to roam free in Europe, I just realized that my phone has connected to Turkish operators from time to time and I have been charged for it. I have O2 Travel bolt on, so I see a 5€ extra ch...
Hi - I bought a pay monthly sim only contract for my son last year. Initially he had just a basic Nokia but he has just changed to a second hand iPhone and the 4G didn't work. I was sent a new sim after speaking to customers services and them making ...
How do I register a new Moble phone to my existing account. I have a PAC number
i am trying to revive my o2 number [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
