Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Helloim on monthly account and have just paid but data has not been credited to account ? Can you explain please ? thanks
Is anyone else experiencing issues with their signal in places that would normally be fine? I've been with O2 for a long time and previously always been impressed with the signal I get. It used to be the only network to get signal in tricky areas. Un...
Hi my phone us losing its colour. It flicks to black and white too. It looks like the colour has faded. I've checked grey screen in settings and that's not on. So I think my phone is faulty. Can you please help
My new Samsung Phablet A7 is set up , Is there help out there in going through its functions and operations. ? I bought it via Currys maybe they have a service. My time is limited so doing it from home would be the easiest way.Sony was my previous ph...
There has been no mobile coverage at my location (TQ12 5SD) for 2 weeks and the O2 page says there is a problem getting access to the mas and the next update will be the 10th of November.I called 202 and the service assistant took me through to the '...
Since moving from Virgin to O2 we've foung texting and messaging is very poor on both my wifes phone and mine. Friends say the've messaged which we dont receive, text can take over a day to arrive and anyone using the ring door bell has left before w...
I’m experiencing poor reception since being moved from Virgin to O2.Often I find a msg saying ‘not on the network’ when trying to make a call, calls to me get relayed to answering service and I don’t get a msg to say that has what has happened to the...
I would like to know WHY I cannot find any access to speaking with an actual O2 agent. This is not on. I am abroad somewhere where I come four times a year, yet this trip my phone has stopped enabling me to make or receive calls. It is unacceptable t...
Hi,When I try to run the ##4636## code, I get 'Connection problem or invalid MMI code' msg. I've tried adding a command, restarting, safe mode, network and a new sim. Nothing works. I have a samsung s22 ultra. Can anyone help?Thanks
@O2Lisa Good evening, I was a victim of fraud on my o2 account on 1st August. Two iPhone 14swere ordered on my account and the o2 agreements were changed. There are 2 phone numbers attached to the account. I am the o2 account holder.I reported it imm...
