Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have 6 new iPhone 14 and new sims - these are existing 02 numbers ported to new sims as we got ne handsets. Signal keeps dropping out and often show no caller id despite the numbers in the contacts. this is happening nationwide not just one area. A...
I cannot connect to a signal and turned it off and on
Joined virgin media volt with the understanding id keep my old 02 mobile number....this has not been the case as old number got cut off so im now left with a new number i dont want(lost all the credit i had on my old number)...been phoning 02 since l...
I have moved from ee today & any calls from my ee friends go straight to answer phone why is this please
My number disconnected by failed payment How I can connect back
Dear Sir/Madam, Following a spell of illness, my mobile will not connect to make calls. it states Limited Service, please help. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Hi Team, I am a pay as you go user. I bought mobile from Argos and using O2 pay as you go service. My phone got stolen recently and my insurance provider asked for proof of usage and proof of barring. I tried calling customer care but haven't got any...
How do I put a security question and answer on my account
Ordered 09/10/2023 online with PAC transferSIM arrived 10/10/2023Port partially complete 11/10/2023 - not receiving texts or calls from enterprise PBX/SIP services (so multi-factor authentication services don't work nor can I receive calls from busin...
I want to be able to disable the iphone hotspot feature to prevent misuse of this by my kid. Can this be done via removing this from the O2 carrier service?
