Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Sorry if this is a duplicate message...I'm in Beijing. Got a Chinese sim but can't send any messages. Was able to receive a call from a Chinese number. Any advice?
Hi I have a OnePlus 5t which I finished paying for a couple of years ago and upgraded to an oppo find X3 pro, I'm giving the OnePlus 5t to a friend and just wanted to know how to get a SIM unlock code for it as the phone is still in good condition, a...
Hello, please can someone tell me if I am able to keep my current number when I switch from a device plan to SIM only? Thank you!
I want to pay for £10 tariff off my phone credit but dont know how
my phone no longer works, need a new smaller sim card to fit new phone. Can't connect to o2 as get no text to non working phone
I have upgraded my iPhone but can erase my old phone(iPhone 11) in order to prepare it to sell. I can reset 'all settings'.When I attempt a reset I get the following error message: "An Unknown Error Occurred Please try again later"I have also tried c...
Hi, is there any chance someone could help me with NO CALLER ID problem please. I have been having the issue now for about 2 weeks and no one seems to know how to fix it its happening on all incoming calls ,I have been to the o2 store and to the appl...
I am about to take a delivery of a new iPhone 14. As I plan to use an eSIM in my new phone, I called Customer Services today to request an eSIM pack to be sent out (containing the QR code. I need to install it on my new phone). The advisor told me th...
Why are these questions not being answered?I bought at great expence a new phone in November. I was offered the Disney + channel, free for 6 months. I've been trying to download it on my phone, laptop and Smart Television, each time I reach the payme...
Yesterday my phone stopped receiving any texts or data unless connected to the internet. I got the sim card replaced today and the new sim still does not work. I tried calling but they said that my account was restricted because i owed them payment, ...
